Insert a paper clip into the reset hole located on the back of the camera (Alert Camera) and press gently and hold for 5 seconds. Then release and remove the paper clip. On the Outdoor camera, the reset hole is located near the network connector.
Figure 1: Reset hole is located on the back of the Alert Camera and next to the network connector on the Outdoor Camera.
If the camera does not appear after reset, go to Settings > Cameras > Add/Find > Find Cameras. If the camera still does not operate, contact technical support.
Resetting the camera manually will restore the camera to factory settings. However, it will not delete video recorded on the microSD card.