Settings > Diagnostics > Powerline Strength > “Run Test” button
Your Logitech Alert cameras use powerline to pass secure video data from your camera(s) over the existing power lines in your home to the network adapter, which then passes the video to your PC. Some areas of the powerline may be weaker than others; and some of your outlets might not be working at all.
This Diagnostic utility tests the strength of powerline into which your cameras are plugged. Higher strength means a reliable connection to your cameras while low strength may result in cameras dropping offline or disappearing.
To start the powerline strength test:
1) Go to Settings > Diagnostics > Powerline Strength.
2) Click on “Run Test” button.
Here are a few warning messages you may see, with troubleshooting hints.
|
Warning |
Troubleshooting Hints |
|---|---|
|
Low Strength Warning |
Low strength detected. Try connecting camera’s power supply or network adapter to a different power outlet and re-test. |
|
No Camera and Low Strength Warning |
Low strength detected. No camera detected. Connect power supply or network adapter to a different power outlet, check device connections and re-test. |
|
No Camera Powerline Warning |
No camera detected. Camera may not be connected to a powerline device. Check device connections and re-test. |
|
No Camera Warning |
Camera power supply detected but no camera detected. Check device connections and re-test. |
|
No Local Powerline Warning |
No powerline device detected. Check device connections and re-test. |
|
No Remote Powerline Warning |
Cannot determine powerline strength. Plug camera’s power supply or network adapter into a different power outlet and re-test. |