A setup screen with the path of Settings > Diagnostics that enables the user to generate important system, software, and camera logs (reports) for customer support issues”.

Get “Windows System Information” compiles computer operating system details. “Run Detailed Diagnostics” creates a summary report that displays comprehensive configuration and status details for the Commander application and your camera(s) that have been installed.

This diagnostics report is applicable for troubleshooting issues with technical support.


Alert Commander diagnostics reports screen Diagnostic settings overview

Figure 1: example of the Diagnostics screen.

Diagnostic settings overview